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Office Phone:(855)333-5444
8375 N Oracle Rd, Suite 150
Tucson, AZ  85704

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Management Office:

FirstService Residential
8375 N. Oracle Rd. 150
Tucson, AZ  85704

(855) 333-5144

Manager:
Kolleen Weber

 

January 2012 Survey Results

(for January 2012 Newsletter and 2012 Annual Meeting)

This is the January 2012 Survey to help the Board of Directors 
stay in touch with our community.

Previous Surveys are still available. [Return to the January 2012 Survey]


Survey Questions:  Total Responses [47] as of Nov 13, 2012

1. Over time, pool keycards can get lost or damaged. Or sometimes you just want a second card for your spouse, or older kids. Replacement cards or second cards are always available for a $50 deposit. 

Question 1: Should the HOA offer a “one-time” discount for pool key deposits this spring for homeowners that need a replacement or second card?
26
Yes, offer one card FREE this spring.  
15
Yes, offer one card this spring at 50%
6
No discounts

Homeowner only

The HOA should not take a loss if others loose their card.


2. The pool costs are a big portion of our budget. Yet most of the time the pools go unused. We occasionally have people from outside the neighborhood ask to use the pools. 

Question 2: Should the HOA look into selling pool memberships to people outside the HOA?
13
Yes
4
Maybe
 
Don’t care 
 1
Maybe not
28
No

As far as the pools being underused; in the heat of summer, the pools have been pretty crowded. (I swim daily then, and I don't see empty pools) Also, when one pool is closed for repair, or the like, the pool that is open is swamped. We have many swimmers climbing over the pool fence/walls that are not in our community. Inviting outside users would only exacerbate the problem. If at all possible, an investment in solar heating for at least one of the pools to lengthen the swimming months would make long term sense and would attract more home ownership in this community. There are many perks now offered for installing solar heating, which after initial costs, pays off long term.

Who would benefit from paid pool memberships. The HOA. This is the 2nd year in a row you have increased dues. Why? You are giving the $ away now. Plus we do not want the increased traffic and noise these memberships would cause. Plus there is no parking available. or do you plan on packing more cars along the already narrow streets.  * How about enforcing the parking regulations?  Cars parked on front of yards does NOT add to curb appeal.

Otherwise close pools off season

Deposit for monthly dues.  With background check ok.

  It may be a positive desition to "sell" temporary pool membership, not only financially, but to have grown-up people around the pool, which may preclude vandalism and bad behavior during the day. 
  But, who is going to check who actually is or not a member? All a bunch of mischiefs would need to let in a hoard, is one pool card, or just wait to see someone getting in to catch the door open.
  It isn't that "I don't care"; I am ambiguous on the subject, but more inclined to say YES, let's try it.

Think of the vandalism costs if outsiders are welcome.

Depends on whether these folks they are accountable to maintain area / might consider rental of pool with required damage/cleanup deposit.


3. It may be possible to build a small clubhouse or recreation room off the south pool ramada. It would be a big undertaking, but could have long term benefits. The initial concept designs would cost $1800. From there we could get bids on the construction and come up with an actual cost for the project. Once we have an accurate proposed cost, we would decide if we want to take on the project.

Question 3: Should the HOA look into the cost and feasibility of building a small clubhouse and spend the initial $1800 for concept design plans?
7
Yes
7
Maybe
1
Don’t care 
4
Maybe not
27
No

Regarding an investment in a small club house or recreation room at the South side pool, I for one do not advise spending more money on the expansion. It would only provide more encouragement for groups of young people to "hang out", smoke (whatever), vandalize the structure and chairs, etc. The funds would be better spent on some method of guarding both pools to prevent destruction and vandalism that occurs every season. What would be the long term benefits of such an investment?

Need more details on it.

(We would rather have a community hot tub)

invites more vandalism

No, with the amount of $ spent on repairing vandalism at pools & the non-use (as referenced above) this is not a good idea.

This clubhouse/rec room is a horrible idea! Who would use is since nobody uses the pool area now. It would only increase insurance and maintenance costs. And how would construction be paid for? An assessment? Whoever came up with this idea shouldn't be on the board.

Just another thing for people to vandalize.

I am afraid it will only encourage the vandals; give them more reason to "visit" the site.

Property values are way down and don't want the HOA to spend unnecessarily.

Would rather the association HOA hold onto funds and not build a clubhouse and don't think property values are going up to warrant the HOA fees increasing to accommodate the building costs of over a $100,000 investment. I prefer low fees. With all the foreclosures and homes in arrears the HOA should keep things as they are.

Financially how would this be paid for?  Might consider rental to outside community.


4. Several homes in the neighborhood have deteriorating paint and/or damaged roof tile. Our CC&Rs require homeowners to keep their homes “in an attractive, well-kept and maintained condition”. The CC&Rs also give the HOA the right to “repair, maintain and restore” lots to “a reasonably high standard”, “so that the Lots as a whole will reflect a high pride of ownership”.   References: CC&R’s 9.1.4; Bylaws 4.14F

Question 4: Should the HOA enforce these provisions in the CC&Rs and Bylaws with notices and possibly fines and, if necessary, make the repairs and charge the costs of repairs back to the homeowners?
18
Yes, make repairs if homeowners don’t, per CC&Rs. 
19
Just send notices and fines.
2
Don’t care 
2
No enforcement, let the neighborhood deteriorate. 
7
Other:

Send notices, but reduce the fines in this economy.

No dont charge the homeowner for the deteriorating paint, some times people dont have the extra cash to pay for the repairs.

In this hurting economy I would take into consideration the financial status of the homeowner, and if they can afford repairs at this time. If the home is deteriorating, I would suggest discussing the problem with the owner. I would not enforce fines and repairs without knowing if it's just neglect, or a financial problem.

Send notices first, then take action.

Friendly notice

It really depends on the situations such times of hardships. If situation is right it would be nice to see neighborhood pull together + help one another. But if not, CC&Rs are there for a reason + cannot pick and choose which ones to follow.

Would love to have tiles replaced but- the contract person has never contacted me. ie person mentioned in newsletter -who could fix the tile.

Especially in the economic climate people don't need extra $ cost

Offer/find discounted services since most people work paycheck to paycheck and don't always have the extra money.

Roofs should be repaired. Exterior painting is vary expensive. Wrong time to force people to repaint.

If foreclosure or behind in dues these people don't have the money to do the repairs an the association won't get repaid.

The homes and neighborhood look pretty good. Some homes are going overboard (like the one walled in on Kingbird). We have beautiful exteriors for the age of these homes. Some owners are downgrading the look by overdoing lattice walkways etc. Also the home on Blackbird that has about 6 parked cars, like to know why so many.

First send 3 notices, then enforce fines, and if need be repairs.


5.Our CC&Rs require us to “keep each Lot in an attractive, well-kept and maintained condition… “. Most HOAs in the Tucson area require front yards to be properly landscaped and maintained, including no bare exposed dirt (within reason) in the front yard. All dirt area should be covered with low maintenance ground cover or landscaping gravel. References: CC&R’s 9.1.4; Bylaws 4.14F

Question 5: Should the HOA enforce front yard landscape maintenance and a “no bare dirt” policy “so that the Lots as a whole will reflect a high pride of ownership”, as required by the CC&Rs?
18
Yes, enforce a “no bare dirt” policy.
22
Just enforce clean yards.
1
Don’t care
4
No enforcement
2
Other:

Again send notices first, then take action.

?

See landscaping comment above (offer/find discounted services...)
Dirt is a natural and cheap landscaping since we live in the desert and all lots have dirt in the front yards and do not have cover or gravel. This does not mean on pride of ownership. This is a reflection on natural landscaping.

Trees are overgrown, enforce that as well, block car view etc. Dead trees cut down.


Other comments:  (1000 characters max)

I know it's hard, but enforcing the CC&R dealing with cars living on the street is important. It is a safety factor as well as appearance problem.

I cannot believe all those homeowners who are delinquent on their accts. Is there not anything you can do to rectify this? (27)- wow thats a lot!  Sign looks great!

Enforce the parking policy so that residents don't not park in their front yards. It really deteriorates the value of our homes.
Additionally, weeds are out of control at several homes.
Kudos to the Board for the entrance sign, job well done!

Linda Vista entrance sign looks Great!!
Unsightly weeds; visible trashcans still ongoing problem; Christmas lites still up along fascia boards, and left up all year.
Saw, pool gate propped open with rock many times in the summer. Liability to all homeowners if a drowning should occur. Major problem!
Basketball stands left out & in the street. 

Are fines charged for parking violations? If so, how does that work? Seems to be a constant problem here with homeowners parking up on their lots. I've had several visitors mention to me how bad this looks.

We feel very strongly that the south pool is in desperate need of a 7' high security fence like the north pool has, also the gates need to be raised with the same spiked fencing so that outsiders cannot reach over and open gates or jump wall. We have witnessed many individuals that do not live here using the south pool, destroying the furniture and being overall obnoxious. We also feel more residents would use the south pool if not for fear of these delinquents. We have been cursed at and threatened by intruders that we have politely asked to leave. The HOA had promised to do the south pool security fence in the same manner as the north pool soon after the north pool was completed but simply never followed through. There is NO reason the south pool should not be as secure as the north pool. Any extra funds should be put towards the completion of south pool security fencing as soon as possible, not towards a clubhouse.


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